LIES and unhelpful

I am totally upset and disgusted with your Johannesburg branch. Empty promises and lies.<br> <br> I live in Cape Town and ordered a parcel from Johannesburg<br> Somebody phoned me on Wednesday, 16 March 2016, Time: 18:17 from Tel no ***4 and told me that they couldn't collect my parcel on Wednesday, they ran out of time.<br> When I asked if it will be here on FRIDAY, 18 March, he said DEFINITELY and even asked me what time I want it to be delivered. I was so impressed, because it is a little boys birthday present. I requested it to be delivered at 9am this morning, and the man said: Then it will be there at 9am.<br> <br> At 11am this morning nothing was delivered and I phoned the supplier. She referred me to Time Freight in Johannesburg. That man was not very helpful at all. He said that they ran out of time because they had a lot of other pick-ups as well. This is not my problem. They promised me a delivery on time and it did not happen.<br> <br> Apparently it will arrive in CPT tonight according to Jhb. He gave me CPT branch number to ask them to make a special delivery when the parcel arrives in CPT.<br> I phoned CPT and he said that the parcel will only be in CPT tomorrow morning?? and also,