1 reviews | Active since Oct 2016
***** and can’t keep promises
I bought stuff at Headboards For Africa and was told to expect delivery on Monday from Time Freight. I didn’t go to work that Monday hoping they’ll deliver and they didn’t. Tuesday I called Time Freight in the morning and was told that they tried to deliver, I told them I didn’t get a call from them and they said they’ll go investigate and get back to me, but they didn’t. I called them again on Tuesday around 3pm and they apologized and asked to deliver the very same day after hours and I told them that it’s fine. I cancelled all my plans and stayed at home but as usual they didn’t come or bothered to call. This is ridiculous, you can’t play with your customers minds like that, I find that very disrespectful. I will never use this company ever again.
Dear Katlego
We are so sorry for the inconvenience caused.
We will be investigating this issue and will be contacting you directly to arrange delivery.
Please accept our sincere apologies.
Kind Regards,
Time Freight
Best regards,
Dear Katlego
We are so sorry for the inconvenience caused.
We will be investigating this issue and will be contacting you directly to arrange delivery.
Please accept our sincere apologies.
Kind Regards,
Time Freight
Best regards,
