Horrible service, hello Peter should have been my 1st step and I wouldn't have been in this situation

There are seriously no words to describe how dissatisfied and upset I am with your company.

I organised for an item to be delivered to me on the 21st of December for some reason the package was not picked up and the item was not delivered to me. I was to leave on the 22nd of December and I explained this to the lady that called me. She advised me that my item would be free because you were unable to deliver on the day as arranged, I advised her I was leaving for the Eastern cape and no one would be available to receive the Item.

I called again last week and they delivered the item to a friend and they wanted payment even though I was told the Item would be free.They then took it back so the invoice would reflect the Item would be free.

Needless to say it's now almost 2 weeks later and am yet to receive my item.I don't know how many times I have called.

Can someone just call me and explain to me what is going on.I have spent alot of money trying to get in contact with you and then again my friend who still needs to post this item to me.Which is going to cost me money

Someone just called me again to tell me I need to pay 177 for the Item and she dropped the call while I was speaking to her

Ref: **********