after a week and still no delivery or good help.

I gave in my two boxes on Monday morning last week already and paid cash for it to be delivered by that Friday (due to public holiday, I said I understood it could not arrive in 2 days which they informed me was the usual time it took) from Dundee to Cape Town. After it did not arrive on Friday i got worried and tried to call Cape Towns office which just redirected me over and over again after 45min of being redirected to \someone who could help me"I gave up ad called Dundee office which was able to tell me it has arrived in Cape Town since my tracking number did not work online. they later made arrangements for it to be dropped of on Monday (a week after i had sent it). when it did not arrive"