HvdB
Herman van den Berg

1 reviews | Active since Mar 2016

11 Mar 2016, 13:16

After payment, training was canceled, no notificat

I attended their free presentation and signed up for the training course and paid my money. After payment I did not receive any feedback and turned up for the training with no other people or training course in sight. <br> I immediately went to the bank to try to cancel the payment with no luck.<br> <br> After I received a call from them, I was informed that I will not be refunded but I can attend the training at some other time. I did not agree to this and until now still not received information about the date or time or location of this training. <br> <br> They informed me that I must wait until next week and Friday for a reply. I am very sorry. this sound like they are playing for time. I want my money back. I paid for training that I did not receive.<br>

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Replies (1)
Tigrent Learning Uk
Tigrent Learning Uk's reply11 Mar 2016, 15:22
Official
Hello Herman v.d Berg,

Thank you for bringing this to our attention, I believe Kristina from our confirmations department has been in touch and updated you with the confirmed event dates and we have got you enrolled. I trust this has resolved your earlier issue.

Kind regards,

Client services department