1 reviews | Active since Nov 2017
Worst experience at Tigers Milk V&A
Worst experience to date.
I have visited other Tigers Milks around Cape Town and even when it was fully packed the service was still great.
It was my first visit to the Tigers milk in V&A and i can’t even properly rate the service since I didn’t receive any.
Firstly there wasn’t anyone at the door so I walked up to the till where there were about 3-5 waiters and what seemed to be a manager. I asked for a table and they gave me one, and I was told a waiter world come.
After 10 mins of no service I walked back up to the cashing site and asked for a waiter or atleast a menu, and yet again nothing.
10 mins later 2 “tables” walked in and they were sat and given Menus, 5 mins after that a waiter came to take their order, while we still didn’t receive any service.
After 30 mins had lapsed I got up again and asked for a menu and only this time a 1 menu was given to my table where 3 people were sitting. We decided to make due with what was in front of us, but yet again getting a waiter to get our order was a struggle to the point we left due to being unattended.
Later on I came back with a 2 more friends making the group 5 in hopes that the service would be better, it wasn’t. My sister and I ordered milkshakes that came to the table watery and when we asked about it we were told that a manager would come to the table which never happened. We ended up just drinking what was in front of us and paid for what was below the Tigers milk standard.
I visited the restaurant on Sunday and it was quite a memorable experience, the waitress was nice and attentive. She told us about the specials before handing us the menu which I found to be the good approach to a dining experience.
The food was also something to rave about, we had the rockstar burger which was prepared well and the milkshakes were thick this time around.
Without fail I would give it an additional star if I could.
Sit outside if you can, the view is stunning
I visited the restaurant on Sunday and it was quite a memorable experience, the waitress was nice and attentive. She told us about the specials before handing us the menu which I found to be the good approach to a dining experience.
The food was also something to rave about, we had the rockstar burger which was prepared well and the milkshakes were thick this time around.
Without fail I would give it an additional star if I could.
Sit outside if you can, the view is stunning
