Voucher Nightmare!

Hi Guys, I was issued a voucher worth R500.00 and to my dismay upon using this at the Tigers Milk in Muizenberg this did not work.

This was issued initially for bad customer service. ( Waiting two hours for FOOD!!!) at the Waterfront branch!)

I then issued the waiter the voucher and apparently this was not loaded on the system.

instead of sorting this issue out as an internal issue, they forced me to pay the total bill amount! which I mean, shouldn't even have been the case.

The store manager and waiter was completely nonchalant about this and couldn't give a dam.

I then emailed the store manager at Waterfront, to my surprise was a new guy, who thanked me for being vocal and couldn't care less either!

This is absolutley ridiculous guys! a blank voucher! what if i had no funds to pay and had solely depended on this voucher??

There should've been a process in place and not have this be the customers issue to deal with!

And I'm still waiting on a response!!! I will never step foot in another Tigersmilk

again, and I will be sure to let everyone know about this!