SS
Shannon S

1 reviews | Active since Jan 2018

03 Feb 2018, 19:05

shocked

Good day

Im honestly disappointed in the service received in claremont tigers milk .

Today we celebrating a baby shower here at the restaurant .We are a group of 7 people. I came here and ordered my drink i literally waited 40-45 just for a drink to find there was hair in my drink .my friend ordered her food she waited more then an hour just for chicken tacos .They waiters forgot about our orders and we gad to confirm 20-25 min later who ordered what .. We could Not change the venue as primi accross was too full and the environment here at tigers milk was perfect but their latency in serving or food we ordered and drinks we had was appalling service. We spent 1100 im shocked and so are my group of friends

0
Replies (1)
Tiger's Milk
Tiger's Milk's reply22 Apr 2018, 16:49
Official

Hi Shanonn,

Firstly I'd like to apologise for the service you received at Tiger's Milk Claremont. This is by no means the standard we aim to uphold and I apologise that the experience ruined your baby shower. I aim to take the feedback you have presented to management and training and ensure that all staff are trained accordingly.

If you have any further feedback to share with us please mail ***

Kind Regards,

Tahlia and the Tiger's Milk team.