WT
Wendy-Joy Timmes

1 reviews | Active since Mar 2013

08 Jan 2025, 13:15

A NEW YEARS TIGERS MILK BREAKFAST DISAPPOINTS BIG TIME

Tigers Milk in Muizenberg was our breakfast venue of choice on New Years Day. And What a disappointment. We arrived a little after 10.30am. No greeting, no wishes for the new year, nothing. Just a manager/waiter telling us there is no place by the windows. When my husband could clearly see 2 free tables. We told him we would be sitting there We then waited till just after 11am for service - after getting up and asking for attention multiple times from the same manager/waiter, When someone finally attended to us - NOT a waiter sent by that manager/waiter person, btw. Just a waiter now attending to someone who had come in around 20 minutes after us - he told us we couldn't order from the breakfast menu as it was now after 11am. After insisting on talking to a manager, he went away twice and eventually came back, sans Manager, but to tell us we could now order from the breakfast menu. Friends had been there a bit before us and told us if they'd seen us arrive they would have told us to leave. They got the wrong food also after a long wait: they'd order avo & eggs. They got avo & feta. They'd order 2 orange juices. They got one. When our food arrived, mine was quite disappointing - my chicken livers had a bit of a charred taste to it. I ordered a Savannah to wash it down. 10 minutes it still hadn't arrived. We asked our waiter for the bill. No apology for the no-Savannah. When I asked him why he hadn't brought it he said there was only 1 barman on duty. How many barmen does it take to take a bottle out of a fridge. The establishment was NOT busy. And certainly very few patrons were ordering from the bar. So that was the start of our new year. Not great right? (I have sent a complaint directly to Tigers Milk and after a week of no acknowledgement, response nor apology have now taken it public)

0
Replies (0)