Why I always go back to TWT

On a busy Saturday morning I went to TWT in Somerset West to have a puncture fixed. From the cars around I thought I was in for a long wait. I wasn't 5 paces out of the car before a young man with a smiling face approached me and asked me if he could help me - I later found out his name is Jeandré. I explained the problem and he said "Give me the keys, I'll put the car on the lift immediately, and please go and relax inside and get a coffee." Not long after he came back with the keys and said "All done, the tyre casing is undamaged, and car is good to go". And, he said, there is no charge! Well done Somerset West TWT - that is why I'll always go back to you!