GM
Getrude M

1 reviews | Active since Feb 2020

04 Jan 2022, 10:31

Wheel alignment done deliberately wrong because I'm a woman

I went to tiger wheel in festival mall to do wheel alignment in November ever since then I'm even afraid to drive my car fast because is like car will just fall, malesela didn't do it properly he took advantage because I'm a woman immediately i told him that back wheels were not done properly he said if the machine says is straight there's nothing he do immediately he said to i must come and fasten my steering wheel, when I went to complain he said he even fasten my steering wheel and I know he was lying I regret for ever going there, there's no customer service now i must make sure I take my somewhere else for wheel alignment, I went to complain he shouted at me telling me that Ford cars are not straight my car perfectly fine before I took it to them not now

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Replies (3)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply04 Jan 2022, 11:53
Official
Hi Gertrude, thank you for bringing this to our attention. We are really sorry about your experience. The matter has been escalated and we will look into this with immediate urgency. Thanks. 
GM
Getrude M's update04 Jan 2022, 17:04
Reviewer Update
Thank you so much Tyger I went to Tyger wheels today in festival and Edwin attendant to my problem Kobus fixed the problem and explain to me what was the problem I am so happy I will definitely use their service in the coming future
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply05 Jan 2022, 07:36
Official
Hi Gertrude, that's fantastic to hear! Glad the problem could be rectified. Drive safely.