CL
Clive L

1 reviews | Active since Nov 2009

24 Nov 2025, 20:49

Tyred of waiting!!!

Not impressed TWT. I purchased 4 tyres online at around 10:30 am on Friday last week. You give various options for payment one of which is Ozow. I used Ozow to pay for my tyres and here I am on Monday evening and my order is STILL on hold. If Ozow is unreliable don't offer them as a payment option. I have never ever had a delay in payment using Ozow before with any other merchant. So why you? Get my order sorted so that the branch I chose can order my tyres. I was there on Saturday and they have no stock of what I ordered, so they need to order, and I want my tyres-that I have most definitely paid for. R7384-00 to be exact!!!

0
Replies (3)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply25 Nov 2025, 11:00
Official
 Good day, Clive

We’re very sorry for the frustration caused and the delay in your order being released. This is not the experience we aim to deliver. 

Please provide the store location you selected for fitment, so that we can follow up urgently for an update.

Thank you for bringing this to our attention. We appreciate the opportunity to resolve it. 

Kind regards,
Tiger Wheel & Tyre - Head Office Team. 
CL
Clive L's update26 Nov 2025, 08:44
Reviewer Update
Hi, I phoned the head office yesterday and a lovely lady by the name of Bridgitte called me back and the problem was resolved and I got my new tyres yesterday. However I must say I don't think I will be buying ONLINE from you guys again as your systems appear to not be up to scratch. Thanks.
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply26 Nov 2025, 08:52
Official
Thank you for your feedback and patronage. We wish you many safe kilometres on your new tyres. 
Have a great week.