1 reviews | Active since Apr 2020
Tyger wheels wonderpark
If there was option to give tyger wheels wonderpark I would. I went to change 2x tyres today and they said because it was done via wesbank they will have to keep the tyres, I repeatedly told the lady manager that those are my tyres, paid by me and wesbank has nothing to do with them because they are just a paying facility from my company, my company has always allowed us to keep our old tyres, she keeps on saying the tyres belongs to wesbank. As I was driving away I ended up calling wesbank and wesbank told me they don't get involved, they are just a payment facility, the gentleman from wesbank further said go back to retrieve your tyres and if I get there I should hand them the phone, got back the manager lady was gone. Tyger wheels I will be at premises first thing in the morning and you will give me my tyres back. I bought and paid for those old tyres in full myself.
Thank you for sharing your experience. We sincerely apologise for the misunderstanding and frustration you encountered at our Wonderpark store regarding your tyres. We completely understand your concern and we regret the inconvenience it has caused you.
We value your feedback and will address this matter with the operations team to prevent similar situations in the future. The team will be in touch.
Kind regards,
The Tiger Wheel & Tyre Head Office Team
Thank you for sharing your experience. We sincerely apologise for the misunderstanding and frustration you encountered at our Wonderpark store regarding your tyres. We completely understand your concern and we regret the inconvenience it has caused you.
We value your feedback and will address this matter with the operations team to prevent similar situations in the future. The team will be in touch.
Kind regards,
The Tiger Wheel & Tyre Head Office Team
