1 reviews | Active since May 2010
TWT unsafe wheel installation with *********** workers
<p>I had a set of wheels and new tyres replaced on a BMW, at the Secunda branch of TWT. My wife used the car for ± 450 Kms and did not realise that the balancing was out, until I drove the car a week later. I immediately took the car to TWT in Secunda and Ernest rebalanced the wheels. He had removed the old weights and left ugly patches on the new wheels. He assured me that the balancing was corrected. I drove to Durban and the balancing problem became worse; this frustrated me because I had installed the recommened wheels and tyres provided to me by Lee at a cost of ± R 15000. I took the car back to TWT after ± 1500kms as the problem became intollerable. This time I was met by Nolly, and explained the balancing problem I experienced. I told him that they had *********** people and I was frustrated with their pathetic service and am not taking the car back until they fix it. Jacob found that they had installed the wrong size s***ot on the hubs and that was the cause of the unbalancing wheels. I myself had no time to test the car, because my wife drives the car; but I hope the problem is resolved. The consequences could have been a wheel comming off the hub at high speed and ****ing someone; the life of all four wheel bearings are definitely shortended or completely damaged; The brand new tyres would have permanant flat spots. On both occasions the owner Lee was not available. Never again would I take my car to any TWT branch again. </p>
