KN
Khanyisa N
1 reviews | Active since Apr 2014
26 Aug 2019, 06:26
TWT services are over priced
It cost R250 per tyre to have it fitted and an extra R375 for wheel balancing. If I wasnt desperate I would of never used their services. When I ask why these prices, they couldn't justify whatsoever. When compared to other franchises you find that in fact these price are unjustifiable.TWT services are not any different to the other franchises. We need to get a regulator to evaluate this, this is ridiculous.
Helpful (0)
Replies (7)0
Replies (7)
Tiger Wheel & Tyre's replyOfficial
26 Aug 2019, 09:26Good morning,
Please can you advise which store you visited so that I can escalate this complaint?
Regards,
Michele Gillbee
PA to the Retail Channel Director
Please can you advise which store you visited so that I can escalate this complaint?
Regards,
Michele Gillbee
PA to the Retail Channel Director
Tiger Wheel & Tyre's reply26 Aug 2019, 09:26
Official
Good morning,
Please can you advise which store you visited so that I can escalate this complaint?
Regards,
Michele Gillbee
PA to the Retail Channel Director
Please can you advise which store you visited so that I can escalate this complaint?
Regards,
Michele Gillbee
PA to the Retail Channel Director
KN
Khanyisa N's updateReviewer Update
26 Aug 2019, 18:24Good evening Michele.
This was at the Greenacres branch in Port Elizabeth.
Are these valid prices or is this just this particular branch?
This was at the Greenacres branch in Port Elizabeth.
Are these valid prices or is this just this particular branch?
KN
Khanyisa N's update26 Aug 2019, 18:24
Reviewer Update
Good evening Michele.
This was at the Greenacres branch in Port Elizabeth.
Are these valid prices or is this just this particular branch?
This was at the Greenacres branch in Port Elizabeth.
Are these valid prices or is this just this particular branch?
KN
Khanyisa N's updateReviewer Update
17 Sept 2019, 22:30Dear Michele
What have you concluded
What have you concluded
KN
Khanyisa N's update17 Sept 2019, 22:30
Reviewer Update
Dear Michele
What have you concluded
What have you concluded
Tiger Wheel & Tyre's replyOfficial
18 Sept 2019, 09:37Good morning,
Apologies for not responding sooner. I have just received the message for Hello Peter. I do not know what the hold up was. I will escalate to the relevant store to assist.
Regards,
Michele Gillbee
Apologies for not responding sooner. I have just received the message for Hello Peter. I do not know what the hold up was. I will escalate to the relevant store to assist.
Regards,
Michele Gillbee
Tiger Wheel & Tyre's reply18 Sept 2019, 09:37
Official
Good morning,
Apologies for not responding sooner. I have just received the message for Hello Peter. I do not know what the hold up was. I will escalate to the relevant store to assist.
Regards,
Michele Gillbee
Apologies for not responding sooner. I have just received the message for Hello Peter. I do not know what the hold up was. I will escalate to the relevant store to assist.
Regards,
Michele Gillbee
KN
Khanyisa N's updateReviewer Update
18 Sept 2019, 17:23Hi Michele
My complaint is not towards the store, its towards the franchise itself and its exorbatant prices.
My complaint is not towards the store, its towards the franchise itself and its exorbatant prices.
KN
Khanyisa N's update18 Sept 2019, 17:23
Reviewer Update
Hi Michele
My complaint is not towards the store, its towards the franchise itself and its exorbatant prices.
My complaint is not towards the store, its towards the franchise itself and its exorbatant prices.
Tiger Wheel & Tyre's replyOfficial
19 Sept 2019, 07:50Good morning,
I have escalated to the Coastal Operations Exec who will revert to you as soon as possible.
Regards,
Michele Gillbee
PA to the Retail Channel Director
I have escalated to the Coastal Operations Exec who will revert to you as soon as possible.
Regards,
Michele Gillbee
PA to the Retail Channel Director
Tiger Wheel & Tyre's reply19 Sept 2019, 07:50
Official
Good morning,
I have escalated to the Coastal Operations Exec who will revert to you as soon as possible.
Regards,
Michele Gillbee
PA to the Retail Channel Director
I have escalated to the Coastal Operations Exec who will revert to you as soon as possible.
Regards,
Michele Gillbee
PA to the Retail Channel Director
KN
Khanyisa N's updateReviewer Update
19 Sept 2019, 09:30I just got a phone call from one of TWT executives. His intention of the call was to rub in my face that they happy with the thumb sucked fitment prices and that his unapologetic about the fact that they charges are exorbintant. We need to boycott such poor decision making from companies such as TWT who are inconsiderate about the consumers pockets. This fitment price is not advertised anyware on their signage, which goes to show they know that there are cheating us. Why not rather state tyre fitments for tyres not purchased at TWT is at own risk. And charge a mandatory alignment fee.
Anyway I'm not happy about the call I just got and its ridiculous that such a reputable company have such undiplomatic arrogant people serving in their executive boards..
Regards
Khanyisa
Anyway I'm not happy about the call I just got and its ridiculous that such a reputable company have such undiplomatic arrogant people serving in their executive boards..
Regards
Khanyisa
KN
Khanyisa N's update19 Sept 2019, 09:30
Reviewer Update
I just got a phone call from one of TWT executives. His intention of the call was to rub in my face that they happy with the thumb sucked fitment prices and that his unapologetic about the fact that they charges are exorbintant. We need to boycott such poor decision making from companies such as TWT who are inconsiderate about the consumers pockets. This fitment price is not advertised anyware on their signage, which goes to show they know that there are cheating us. Why not rather state tyre fitments for tyres not purchased at TWT is at own risk. And charge a mandatory alignment fee.
Anyway I'm not happy about the call I just got and its ridiculous that such a reputable company have such undiplomatic arrogant people serving in their executive boards..
Regards
Khanyisa
Anyway I'm not happy about the call I just got and its ridiculous that such a reputable company have such undiplomatic arrogant people serving in their executive boards..
Regards
Khanyisa