Treated like ********.

<p>I visited your Alberton branch on Saturday, the 16th of July 2016 to replace a tyre under insurance. The replacement and repair was done, but there was an issue with the insurance claim and due to it being a Saturday, was I advised to leave and that the salesman would sort out the claim on the Monday, and will then get in contact with me for co-payment based on thread used. The Monday, came and went and I heard nothing, I tried contacting the salesman by phone, but he was busy with a customer each time I phoned. I then just felt, why should I be chasing after the payment? I'm the customer and the store can phone me, needless to say, weeks went by, to be exact, 5 weeks and 3 days and then I got a call from another salesman informing me that the insurance issues had been sorted and that they will be forwarding me an email with the invoice. We then agreed that I would make an EFT payment upon receipt. NO invoice was received, hence no payment made. I was down in Newcastle the past two weeks with very weak cell reception, today I received a call from the salesman and I could hardly hear what he was saying, I told him that the line was bad and then the call dropped. A few minutes later I got an sms from the salesman informing me that I'm a ***** that stole the tyre and that a case of theft against me will be opened at the police, but still NO invoice... I find this in VERY bad taste, as I was allowed to leave due to their stuff up, then they left it for over a month, then contacted me, promised invoice, which I never got and then threaten me with police cases and treating me like a ********?? If you go and view my history with TWT, I've been a loyal customer for a long period, but after this will NEVER make use of your services again.</p>