Tiger Wheel & Tyre Sandton City- I thought these guys were tyre specialists

Went to Tiger Wheel & Tyre Sandton City, to get two new front tyres. I thought these guys were tyre specialists, to my horror see a guy taking an hour trying to take two tyres off two rims and in the process damaging the rims. They have not just scratched my rims they have dented them. On my drive home the car pulls to the right heavily , which means the wheel alignment was not done correctly, but worst of all when I arrived home, I realized the tyres rotation indicators are in the opposite direction. Which means they have put my tyres on the wrong way around on the rim, these guys are a joke to think I waited two hours only to receive this ******* service!!! Don't ever want to step a foot in that place again!!