Tiger Wheel & Tyre Richards Bay Sold Me Defective Tyres – 2 Weeks Later Still No Resolution

Tiger Wheel & Tyre Richards Bay sold me defective Goodyear tyres after I was told no other brands were available nationwide. I had specifically requested Michelin or Continental, but the salesperson insisted that only Goodyear was available. Immediately after installation the vehicle had severe vibrations. I returned to the branch multiple times but the issue was not properly investigated. I then travelled to Gauteng and had to visit multiple tyre specialists trying to diagnose the problem, spending over R3,000 out of my own pocket. After driving more than 2,000 km with dangerous vibrations, the Richards Bay branch finally confirmed that the tyres they supp**** were defective. It has now been two weeks and there is still no resolution, and I am the one constantly following up. I have since confirmed with another Tiger Wheel branch that Continental tyres are in fact available on order, which contradicts what I was told. I want the defective tyres replaced with Continental tyres at no additional cost and I expect to be refunded for the additional money I spent diagnosing a problem caused by the defective tyres supp**** to me.