PA
Promise A

1 reviews | Active since Jun 2017

15 Jul 2020, 11:43

Tiger wheel & tyre de*****ing me of my money

I am really upset with the treatment I'm getting from TWT benoni and to think that I still need to fit 4 new tyres for my other car. I went to fit new tyres for my car and I was over charged, upon realization I was promised I will be refunded the difference and ever since I have been getting a run around...

To make matters worse there seems to be no way to escalate this to the head office, there's no trace of a customer care number online. I tried calling on *** still with no success.

This is so unacceptable.

0
Replies (3)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply15 Jul 2020, 12:16
Official
Good day, Promise - thank you for getting in touch. We are really sorry about your unfortunate experience - the matter has been escalated and someone will be in touch with you shortly to help with a resolution. Thanks. 
PA
Promise A's update15 Jul 2020, 18:39
Reviewer Update
Good day, Thank you very much for such a prompt response and a quick turnaround time to resolve my issue.
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply16 Jul 2020, 07:34
Official
Thanks Promise - we appreciate the recognition.