HH
Hardus H
1 reviews | Active since Apr 2021
20 Jun 2024, 12:02
Tiger Wheel and tyre Kempton Park won't see me again
I had the worst experience of my entire life at TWT Kempton Park. I had 5 valves replaced, did balancing and wheel alignment and it took 3.5 hours!!!! During my wait there was ZERO communication as to progress and on several occasions the vehicle was standing unattended outside with several open bays and nobody attending. This is the worst service I have ever received at any place...... I usually take ALL my vehicles there, but I willl certainly not return!!! Thank you Victor
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Tiger Wheel & Tyre's replyOfficial
20 Jun 2024, 12:46Good day, Hardus. Thank you for sharing your experience at our Kempton Park store. This is certainly not the level of service we strive to achieve. We are sorry about the inconvenience incurred and will ensure our teams are briefed on the importance of communicating with our customers. The matter has been escalated and a senior team member will be in touch. Thanks.
Tiger Wheel & Tyre's reply20 Jun 2024, 12:46
Official
Good day, Hardus. Thank you for sharing your experience at our Kempton Park store. This is certainly not the level of service we strive to achieve. We are sorry about the inconvenience incurred and will ensure our teams are briefed on the importance of communicating with our customers. The matter has been escalated and a senior team member will be in touch. Thanks.