Tiger wheel and tyre DISAPPOINTMENT

I experienced the most *********** service at Tiger wheel and tyre Midrand on Saturday 15 August. I needed 1 tyre replaced on a rim that was not even on the vehicle. I phoned at around 08:10 and spoke to Ryan about the tyre and told him I would be there at 12:00 to have it fitted. Duly I arrived at 11:55 and was told by Ryan that there were 5 other clients before me and I had to wait for a bay to be available to change 1 tyre. At around 13:40 a bay became available and I pulled my vehicle in. The person that fitted the tyre for me could not believe that I waited so long and that I had to pull into a bay for 1 tyre fitment onto a rim and not fitting it onto the vehicle at all. During my life I owned and operated at least 75 vehicles in my private capacity and in my businesses and mostly had tyres and mags fitted at Tiger wheels. My first purchase was in the mid 70`s from Eddie at the his store in Eloff street, a set of Tiger Tornados for my Datsun 1200. After Saturdays experience having waited one hour and fourty five minutes for one tyre I will never use Tiger wheel for any tyre related needs again. I`m currently associated with 2 companies that operate fairly large fleets and I will strongly urge the fleet managers to not use Tiger wheel for tyre needs. Poor service like this should not be tolerated, definitely not at this time in our country. Remember you do not have a unique product, only service can and will differentiate you from others.