EB
Elwyn B

1 reviews | Active since Feb 2012

13 Jun 2024, 19:07

Tiger Wheel and Tyre at Centurion Lifestyle Centre is the WORST

The worst experience I've ever had a a wheel repair shop. This review pertains specifically to the Tiger Wheel and Tyre at Centurion Lifestyle Centre.

Use them at your own peril.

I went in to repair one rim but had to go back more than 10 times for shoddy workmanship and had to have one tyre replaced because they damaged it so much it wouldn't seal after multiple removals. I've overspent thousands of rands and spent almost 6 months to just get the rim fixed, as well as countless hours on site just waiting for them.

I also only recently noticed they did not replace the one wheel locknut which is unique to my BMW. This means I will probably need to replace all 4 because after I mentioned it to them over the phone they haven't returned my call. I never want to go there again in person.

This is actually a shortened version of the whole affair...

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Replies (1)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply13 Jun 2024, 19:19
Official
Hi Elwyn - thank you for bringing the matter to our attention. We assure you that this is not the way we conduct business and we sincerely apologise for the inconvenience incurred. The matter has been escalated and a senior manager will be in touch. Thanks.