BX
Bongmusa X
1 reviews | Active since Jan 2026
15 Jan 2026, 10:10
Springfield tyger wheels sales person so rude!
One sales person was so damn rude..refusing to take accountability for putting wrong tyres in my car causing my car to code, most of the people there have zero customer service and they’re so damn rude. They put bigger tyres in my car refused to take accountability and refused to refund difference .
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Tiger Wheel & Tyre's replyOfficial
15 Jan 2026, 10:40Dear Bongmusa,
We’re really sorry to hear about your experience at our Springfield store. This is certainly not the level of service or accountability we strive to deliver, and we understand how upsetting and frustrating this situation must have been for you.
We also take concerns around rude behaviour and poor customer service very seriously, as respect and professionalism are non-negotiable values for us.
The matter has been escalated for management review.
Kind regards,
Tiger Wheel & Tyre Head Office Team.
Tiger Wheel & Tyre's reply15 Jan 2026, 10:40
Official
Dear Bongmusa,
We’re really sorry to hear about your experience at our Springfield store. This is certainly not the level of service or accountability we strive to deliver, and we understand how upsetting and frustrating this situation must have been for you.
We also take concerns around rude behaviour and poor customer service very seriously, as respect and professionalism are non-negotiable values for us.
The matter has been escalated for management review.
Kind regards,
Tiger Wheel & Tyre Head Office Team.