BM
Byron M

1 reviews | Active since May 2012

22 Feb 2023, 10:00

Sort out your accounts departments and stop sharing personal information without my permission.

It's very concerning that I received a call from your Strijdom Park store from a guy by the name of President telling me that I owe you money from the 15th of February. I didn't even have my vehicle on the 15th of February, it was in for bodywork repairs at Dent Xpress and I believe they sent the vehicle in.

I don't like being called and told I owe someone money. My other concern is how the hell is TWT allowed to share my information between branches. I've been to TWT before but never to that branch. If I don't get a good answer to this I'll be reporting this to the DMA as I have never given permission for my information to be shared amongst branches and this is a direct infringement on the POPIA act for information to be shared

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Replies (1)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply22 Feb 2023, 10:34
Official
Good day, Byron. Thank you for bringing this matter to our attention. We have escalated the issue and it will be investigated and addressed with you directly. Apologies for the inconvenience. Thanks.