NT
Ntombifuthi T

1 reviews | Active since Mar 2020

30 Sept 2021, 15:17

Sold me wrong Tyre sizes deliberately.

In December 2019 I had an incident at work where the spikes at the gate punctured my 2 front tyres. Went to Tiger Wheel & Tyre, Renbro Hammanskraal to get them replaced. When I arrived one of the employees came to have a look at my car and then asked me to make a payment and have a seat in the shop while they took care of everything outside. To my surprise this year when I took my car for insurance inspection at a different Tyre shop I was told that my tyres are not the original size, they are smaller. So TWT took advantage of the fact that I am a woman who doesn't know much about cars and tyre sizes and they put my life at risk. So unprofessional and dangerous. If they didn't have the correct tyres in stock , they could've referred me to a different place.

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Replies (1)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply04 Nov 2021, 09:59
Official
Hi  Ntombifuthi - apologies for the delayed response. The matter has been escalated and a senior team member will be in touch. Thanks.