NM
Navin M

1 reviews | Active since Feb 2021

10 Aug 2022, 18:16

Show some discretion Tiger Wheel and Tyre!!!

Congrats! Tiger Wheels and Tyre, 30 years is quite a milestone...

Pity you don't teach your managers some basic customer service skills and discretion.

After 18 years of supporting TWT, I will shop somewhere else...all because a "manager" couldnt exercise some discretion and refund me R454 in cash instead of crediting the debit card I used... Guess it was a completely unreasonable request that could've caused untold harm to TWT.

So I left the product behind together with the initial payment to an oh so grateful Manager who simply smirked it off, "Thank you so much, Sir."

Well done Rhyno of TWT Bruma.

Yes, I will shop somewhere else in the future...

Uurghh! It's only 1 customer... No harm done.. Right!?!?

0
Replies (1)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply11 Aug 2022, 04:49
Official
Hi Navin. Your feedback has been escalated and a senior team member will be in touch. Have a good day.