PB
Phil B
1 reviews | Active since Feb 2010
28 Nov 2025, 11:25
Service Refused due to #Black Friday
I went to Tiger Wheel and Tyre Midrand this morning to have a drop plate fitted but was told to come back tomorrow as today is Black Friday. Fitting a drop plate is a five minute task but is a safety critical fitting. When Black Friday deals are advertised, please also mention that other services are curtailed and that only Black Friday related services will be performed on Black Friday. You have lost a customer, I hope it was worth it.
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Tiger Wheel & Tyre's replyOfficial
01 Dec 2025, 15:39Hi Phil,
We sincerely apologise for the experience you had at our Midrand fitment centre.
Safety-related fitments should never be compromised, even on a busy Black Friday.
Your feedback is extremely valuable, and we will be reviewing our processes and communication to prevent this from happening again.
Thank you for bringing it to our attention.
Thanks & kind regards,
The Tiger Wheel & Tyre Head Office Team
We sincerely apologise for the experience you had at our Midrand fitment centre.
Safety-related fitments should never be compromised, even on a busy Black Friday.
Your feedback is extremely valuable, and we will be reviewing our processes and communication to prevent this from happening again.
Thank you for bringing it to our attention.
Thanks & kind regards,
The Tiger Wheel & Tyre Head Office Team
Tiger Wheel & Tyre's reply01 Dec 2025, 15:39
Official
Hi Phil,
We sincerely apologise for the experience you had at our Midrand fitment centre.
Safety-related fitments should never be compromised, even on a busy Black Friday.
Your feedback is extremely valuable, and we will be reviewing our processes and communication to prevent this from happening again.
Thank you for bringing it to our attention.
Thanks & kind regards,
The Tiger Wheel & Tyre Head Office Team
We sincerely apologise for the experience you had at our Midrand fitment centre.
Safety-related fitments should never be compromised, even on a busy Black Friday.
Your feedback is extremely valuable, and we will be reviewing our processes and communication to prevent this from happening again.
Thank you for bringing it to our attention.
Thanks & kind regards,
The Tiger Wheel & Tyre Head Office Team