YC
Yoland C

1 reviews | Active since May 2021

16 Nov 2022, 16:17

****-No Customer Service

TWT-Tiger Advantage Plus have been debiting my account for over a year for an amount of R99 per month. When we wanted to use the services they sold to us, we could not use, their website not working. We have tried to contact them, to date we have not received any feedback from them. And want the refund for the entire timeframe. They sold us a product that do not work. We called them to cancel the contract but they keep debiting account.

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Replies (3)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply17 Nov 2022, 07:48
Official
Good morning, Yoland - the matter has been escalated to the Tiger Advantage Plus team and someone will be in touch with you this morning. Apologies for the inconvenience. Thanks, 
YC
Yoland C's update17 Nov 2022, 08:56
Reviewer Update
Khulufelo from TWT called. We do not want apologies, we want our refund, all monies paid back. Advantage Plus could not provide the service for the money they took from us.
YC
Yoland C's update07 Dec 2022, 11:07
Reviewer Update
Can anyone please assist by advising how to report TWT to a higher authority. We still have not received the refund. We have been debited for no service rendered by TWT.