RM
Rafiek M
1 reviews | Active since Jul 2011
12 Dec 2025, 17:07
Saved by Sean at Tiger Wheel & Tyre Canal Walk Cape Town
Saved by Sean at Tiger Wheel & Tyre at Canal Walk - Cape Town.
I had a bad experience at TWT, team at TWT Canal Walk SAVED the day.
I was very irate at what happened when the incorrect tyres were fitted, needless to say the TWT and Manager Nadeem came to the rescue.
Not only did they collect my car from my house, the job was done in record time and delivered back with a little gift as to compensate for the inconvenience.
Service like this is hard to come by in 2025 and I will surely be back with my other vehicles also in need of Tyres.
Well done Canal Walk TWT team, you have earned a customer for life.
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Tiger Wheel & Tyre's replyOfficial
17 Dec 2025, 12:33Hi Rafiek,
Thank you for taking the time to share this update and for giving us the opportunity to make things right. We’re truly pleased to hear that the Canal Walk team, together with Sean and Manager Nadeem, were able to turn the situation around and restore your confidence in Tiger Wheel & Tyre.
While we regret the inconvenience caused by the initial incorrect fitment, it’s encouraging to know that the team acted swiftly, took ownership of the issue, and went the extra mile to resolve it. That level of care and accountability is exactly what we strive for across all our stores.
Your kind words mean a great deal to the team, and we’ll be sure to pass on your feedback to Sean, Nadeem, and the rest of the Canal Walk team. We truly appreciate your support and look forward to assisting you and your other vehicles in the future.
Thank you once again for your trust in Tiger Wheel & Tyre.
Kind regards,
The Tiger Wheel & Tyre Head Office Team.
Kind regards,
The Tiger Wheel & Tyre Head Office Team.
Tiger Wheel & Tyre's reply17 Dec 2025, 12:33
Official
Hi Rafiek,
Thank you for taking the time to share this update and for giving us the opportunity to make things right. We’re truly pleased to hear that the Canal Walk team, together with Sean and Manager Nadeem, were able to turn the situation around and restore your confidence in Tiger Wheel & Tyre.
While we regret the inconvenience caused by the initial incorrect fitment, it’s encouraging to know that the team acted swiftly, took ownership of the issue, and went the extra mile to resolve it. That level of care and accountability is exactly what we strive for across all our stores.
Your kind words mean a great deal to the team, and we’ll be sure to pass on your feedback to Sean, Nadeem, and the rest of the Canal Walk team. We truly appreciate your support and look forward to assisting you and your other vehicles in the future.
Thank you once again for your trust in Tiger Wheel & Tyre.
Kind regards,
The Tiger Wheel & Tyre Head Office Team.
Kind regards,
The Tiger Wheel & Tyre Head Office Team.