DR
Dennis R

1 reviews | Active since May 2012

05 Nov 2024, 13:47

Recklessness - tie rod inner dust covers hanging loose.

I visited Tiger Wheel & Tire Cresta on friday 1 Nov 2024, had my tie inner and ends replaced. When they were finished, I payed and left. I drove off, I noticed my wheel alignment were out a lot and steering was not straight when driving. I went back and told them about the problems. So they tried to fix it. I drove yet again and noticed it was still draging to the left. I didnt take it back, it wasted my time and I was just in time for work. Today I checked the tie rod ends and found that the inner tie rods dust covers of my Mercedes A180 diesel is not tightend and is hanging loose from the engine? The dirt will damage the new inner tie rods which I bought. They were to lazy to remove the engine cover to do a proper job. How can this company be so reckless with customers cars? I am really disappointed.

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Replies (1)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply07 Nov 2024, 16:19
Official
Hi Dennis, thank you for reaching out. We sincerely apologise for any oversight. The matter has been escalated and a senior member of the team will be in touch. Thanks.