AK
Akhona K

1 reviews | Active since Mar 2014

02 Jun 2020, 20:13

Quote provided stating stock is available! Money spent on a voucher and apparently no stock!

I called Tiger Wheel and Tyre in Parklands (Sandown) to enquire about a tyre 225 45 19. The gentleman I spoke to on the phone informed me that they had a tyre available (Han****) for R2499, and I then informed him that I would be coming in to purchase the tyre at around 3pm. I arrived at the workshop, and the supervisor/manager informed me that the guy had already left, and that there was no tyre for R2499. I then enquired what prices they had, and he informed me that the cheapest brand was Continental for R4200. This is very upsetting for because I spent money purchasing a R2500 Tigerwheel and Tyre voucher which I am now stuck with?... It is false advertising and amounts to utter waste of my time, energy and let alone money!!! Utterly unacceptable!!!!

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Replies (1)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply03 Jun 2020, 07:55
Official
Good morning, Akhona. Thank you for bringing this to our attention. We are really sorry about your unfortunate experience. The matter has been escalated and we will try our best to resolve this predicament as soon as possible. Thanks.