R
Relebohile
1 reviews | Active since May 2024
06 Apr 2026, 06:40
Poor service
I have been with the insurance for 4 years without claim, when i asked to be changed the tyres i was transferred from call line to line till they hung up on me, i later got emails saying my cellphone number is not working. Im disappointed, poor service
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Replies (2)0
Replies (2)
Tiger Wheel & Tyre's replyOfficial
07 Apr 2026, 08:08Dear Relebohile,
We sincerely apologise for the frustration and inconvenience you’ve experienced. Being passed from one line to another and then disconnected is not acceptable, and we understand your disappointment - especially after being a loyal customer for so long.
Please be assured that this matter has been escalated and will be addressed accordingly.
Kind regards,
Tiger Wheel & Tyre Head Office Team.
We sincerely apologise for the frustration and inconvenience you’ve experienced. Being passed from one line to another and then disconnected is not acceptable, and we understand your disappointment - especially after being a loyal customer for so long.
Please be assured that this matter has been escalated and will be addressed accordingly.
Kind regards,
Tiger Wheel & Tyre Head Office Team.
Tiger Wheel & Tyre's reply07 Apr 2026, 08:08
Official
Dear Relebohile,
We sincerely apologise for the frustration and inconvenience you’ve experienced. Being passed from one line to another and then disconnected is not acceptable, and we understand your disappointment - especially after being a loyal customer for so long.
Please be assured that this matter has been escalated and will be addressed accordingly.
Kind regards,
Tiger Wheel & Tyre Head Office Team.
We sincerely apologise for the frustration and inconvenience you’ve experienced. Being passed from one line to another and then disconnected is not acceptable, and we understand your disappointment - especially after being a loyal customer for so long.
Please be assured that this matter has been escalated and will be addressed accordingly.
Kind regards,
Tiger Wheel & Tyre Head Office Team.
Tiger Wheel & Tyre's replyOfficial
07 Apr 2026, 11:53Hi there,
Please can you provide more information regarding the issue around your insurance.
Our colleagues at Motovantage who operate the Tiger Wheel & Tyre X-Sure® Wheel & Tyre insurance have been in contact with you and have now informed us that you are referring to your Bidvest policy.
Please clarify what the issue is exactly, which store/s you have been in contact with and if you have contacted Bidvest directly.
Thanks & kind regards,
Tiger Wheel & Tyre Head Office Team.
Please can you provide more information regarding the issue around your insurance.
Our colleagues at Motovantage who operate the Tiger Wheel & Tyre X-Sure® Wheel & Tyre insurance have been in contact with you and have now informed us that you are referring to your Bidvest policy.
Please clarify what the issue is exactly, which store/s you have been in contact with and if you have contacted Bidvest directly.
Thanks & kind regards,
Tiger Wheel & Tyre Head Office Team.
Tiger Wheel & Tyre's reply07 Apr 2026, 11:53
Official
Hi there,
Please can you provide more information regarding the issue around your insurance.
Our colleagues at Motovantage who operate the Tiger Wheel & Tyre X-Sure® Wheel & Tyre insurance have been in contact with you and have now informed us that you are referring to your Bidvest policy.
Please clarify what the issue is exactly, which store/s you have been in contact with and if you have contacted Bidvest directly.
Thanks & kind regards,
Tiger Wheel & Tyre Head Office Team.
Please can you provide more information regarding the issue around your insurance.
Our colleagues at Motovantage who operate the Tiger Wheel & Tyre X-Sure® Wheel & Tyre insurance have been in contact with you and have now informed us that you are referring to your Bidvest policy.
Please clarify what the issue is exactly, which store/s you have been in contact with and if you have contacted Bidvest directly.
Thanks & kind regards,
Tiger Wheel & Tyre Head Office Team.