Pathetic service - Tiger wheel & tyre - Umhlanga branch

Pathetic and arrogant service from Tiger wheel and tyre Umhlanga.

Kishan has no customer ethics, after greeting him at the counter he continued to eat his sandwich along with his colleague.

I told him I’m here to do an inspection for discovery insurance. He proceeds to tell me that they are off line and cannot help me, while chewing his sandwich. And no other branch can assist as they are all off line and linked so the same network.

I was disgusted at the level of service offered by Kishan being the market leaders in the industry.

Disgusting service offered.

I proceeded to the tiger wheel in Springfield, Within seconds I was assisted by Phila, who had no offline issues, excellent customer service.

I will never visit the branch in Umhlanga ever again even though it’s 15mins from where I live.

I will drive the extra 15mins and go to the Springfield branch. Where customer service is valued.

I hope Kishan enjoyed his breakfast.