Pathetic service from tiger wheel and tyer centurion

Brought my car in at 9am to change 1 tyre. Jasper, told me that it would cost 2000 for the tyre and 795 for the rim repair but they didn't have the tire I needed and said he could have it delivered from the lifestyle center in less than an hour. After waiting an hour, Jasper tells me that they gave my tire to another customer at Tyer and more. I ended up waiting till 15:00 to get 1 tyer fitted! He then tells me that he's going to give me a discount but then shows me an invoice for 3200. Absolutely pathetic service! I took my car across the road to tyer worx to complete the balancing and alignment who assisted immediately even though they were busy.