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martie M

1 reviews | Active since Jul 2017

10 Jun 2022, 11:32

NOT HAPPY WITH THE SERVICE FROM TWT SPRINGS

I took my mags in to be repaired at Tiger Wheel and Tyre Springs mall. Yes they were eager to assist which I appreciate, what I do not appreciate is the fact that I had to go back more than once because the mags was not repaired properly, they also blamed it on Wheel Collision Centre, all good and well after up and down with the mags they told me to bring the car in they will borrow me 2 mags and then send in the mags that needed to be repaired this was all good and well, then Johan their salesperson sold me a set of mags. I told him this was not in my budget to buy new mags. He told me that I must not worry he can sell my old mags within a month, it has been more than a month and I have had NO feedback from Johan regarding the selling of my mags! I am not a happy camper at the moment! don't tell me you will sell my mags in a months time and then you do not deliver!

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Replies (2)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply23 Jun 2022, 04:45
Official
Hi Martie, thank you for bringing this to our attention. We do apologise for the inconvenience incurred. Please do let us know if you have been contacted by the store. Thanks. 
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martie M's update28 Jun 2022, 09:27
Reviewer Update
Thank you Richard phoned me, as soon as I have my car back I am going to take the car back to Tiger Wheel and Tyre in Springs and then they will take the mags back and refund me, hopefully the last time I have to go back there! This whole experience was really unpleasant.