1 reviews | Active since Aug 2019
N/a
On 07/08/2019 I brought my car to Tiger wheel and tyre in Tzaneen for wheel balancing and alignment, when they did wheel balancing they lifted my car with a lift without putting rubbers/arms to protect the underneath of my car where it got damaged due to their negligence, I only noticed when I test drove my car that there was a huge noise coming from rear wheels and they tried to establish what could be the cause but with no solution, I called BMW on call to tow my car thinking it was a mechanical fault, the car was inspected by BMW and advised that I could have driven/hit on something which I did not, I went back to Tiger wheel and tyre to report the damage and they did not want to take the responsibility claiming that I hit something, I would want to confirm with the said damage, there is no way it can be drivable in that position and otherwise if I should have hit something, my car has insurance and I would have contacted my insurance immediately to report the accident.
Thank you for bringing this to our attention. I have escalated the complaint and the Regional Franchise Manager will be contacting you shortly.
Regards,
Michele Gillbee
Exec PA to the Retail Channel Director
Thank you for bringing this to our attention. I have escalated the complaint and the Regional Franchise Manager will be contacting you shortly.
Regards,
Michele Gillbee
Exec PA to the Retail Channel Director
