RT
Rethabile T

1 reviews | Active since Mar 2022

04 Apr 2025, 14:03

Misled and Overquoted: Beware of Dishonest Tyre Advice from Employees!

I needed to get my tyre fixed after a nail was taken out of it and it was still coming out air. The sales person who's name is Linzee Moonian (The indian fela at the front) took one look at the tyre and told me it was so old, from 2010 and that I needed 2 new back tyres. He said they wouldn't even be able to touch the tyre as it would crack and crumble, that's how old it was, mind you I bought these tyres in 2021 at Tiger Wheel in Bloemfontein so I was surpised to hear that they were so "old". I later went to get a second opinion at my trusted fitment center where they fixed the puncture in the tube and told me the tyres are still brand new and I do not need new tyres. Mr Moonian tried to take advantage of me because I was a lady all alone in a vulnerable situation! This type of behaviour lacks integrity and I want to warn all ladies that this is the type of treatment they will get at this establishment! He quoted me R4895, that's how much he tried to **** me. I have attached a picture of the so called "old" tyre.

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Replies (1)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply04 Apr 2025, 14:19
Official
Hi Rethabile - thank you for bringing this matter to our attention. We rely on our team to provide consistently honest, professional advise that keeps the customer's safety at the forefront. We are really sorry that you received contradictory advise from a team member at our Killarney store. We assure you that our company values does not support this and we take your feedback very seriously.  The matter has been escalated and a senior staff member will be in touch. Thanks.