GL
Grant L

1 reviews | Active since Jan 2016

19 Jul 2019, 10:12

Losing return business

Sales lady turned snotty and then overcharged us for a simple alignment and balancing cos I was not interested in replacing a damaged tyre. Wish TWT would publish prices instead of letting the salesperson negotiate. One always feels like its a **** in the making.

0
Replies (2)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply19 Jul 2019, 10:36
Official
Good morning,

I would like to assist in resolving your issue. Please can you email me on *** and I will escalate urgently.

Thanks and regards,
Michele Gillbee
PA to Managing Exec
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply19 Jul 2019, 15:37
Official
Thank you for your mail. My e-mail address is ***.

Perhaps you can reply to this with your invoice number and store that you visited and I can resolve that way?

Regards,
Michele 
PA to the Managing Exec