EVdW
Eden Van der Westhuizen
1 reviews | Active since Jun 2024
10 Jun 2024, 11:39
****** Lock Nut
I had my tyre changed on 22 December 2023 after getting a puncture. Realised shortly after that my VW lock nut had been missing when I took my car for a service. I’ve raised the issue with Tiger Wheel in Riverside to which they responded that they will NOT be assisting us in retrieving the lock nut or in replacing it which ultimately costs more than R1000. It has been a miserable experience trying to solve this issue with Tiger Wheel & Tyre Riverside.
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Replies (2)
Tiger Wheel & Tyre's replyOfficial
10 Jun 2024, 12:27Good day, Eden. Thank you for bringing this to our attention. I am really sorry that your experience with our store has been less than satisfying. We have escalated the matter from a head office perspective. Thanks.
Tiger Wheel & Tyre's reply10 Jun 2024, 12:27
Official
Good day, Eden. Thank you for bringing this to our attention. I am really sorry that your experience with our store has been less than satisfying. We have escalated the matter from a head office perspective. Thanks.
EVdW
Eden Van der Westhuizen's updateReviewer Update
10 Jun 2024, 16:27Thank you for the efficient response to sort out this complaint.
EVdW
Eden Van der Westhuizen's update10 Jun 2024, 16:27
Reviewer Update
Thank you for the efficient response to sort out this complaint.