SM
Sonnyboy M
1 reviews | Active since Jul 2011
10 Sept 2026, 12:09
Installation of tyres at Tiger Wheel and Tyre Kroonstad
I bought and paid for a tyre that they dont have in stock. Only upon installation was told the tyre is not there and I must wait. I left because the tyre is not there and had to wait for 2 days for it to be installed. They promised to call me but never did. On enquiry, I was told the tyre had to be fetched from Potchefstroom. Salesperson Roxanne Capazorio
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Tiger Wheel & Tyre's replyOfficial
14 Sept 2026, 14:10Hi Sonnyboy,
We’re sorry to hear about your experience at our Kroonstad store. We understand your frustration, particularly having paid for a tyre that was not available and only being informed at the time of installation, followed by the lack of communication regarding the two-day delay.
We’re sorry to hear about your experience at our Kroonstad store. We understand your frustration, particularly having paid for a tyre that was not available and only being informed at the time of installation, followed by the lack of communication regarding the two-day delay.
We also apologise that the promised call did not take place. Your concerns have been escalated to management for review, including the handling of the order and communication from the branch. The matter will be addressed shortly.
Kind regards,
Tiger Wheel & Tyre Head Office Team.
Tiger Wheel & Tyre Head Office Team.
Tiger Wheel & Tyre's reply14 Sept 2026, 14:10
Official
Hi Sonnyboy,
We’re sorry to hear about your experience at our Kroonstad store. We understand your frustration, particularly having paid for a tyre that was not available and only being informed at the time of installation, followed by the lack of communication regarding the two-day delay.
We’re sorry to hear about your experience at our Kroonstad store. We understand your frustration, particularly having paid for a tyre that was not available and only being informed at the time of installation, followed by the lack of communication regarding the two-day delay.
We also apologise that the promised call did not take place. Your concerns have been escalated to management for review, including the handling of the order and communication from the branch. The matter will be addressed shortly.
Kind regards,
Tiger Wheel & Tyre Head Office Team.
Tiger Wheel & Tyre Head Office Team.