TM
Thabang M

1 reviews | Active since Jan 2018

18 Jun 2024, 13:35

Horrible Service from Tiger Wheel & Tyre: The Glen

I called the TigerWheel from the Glen. I told them I am trying to purchase items online, and their store is not listed on the TigerWheel website., what I asked was a simple request.. send me a blank email so I can send them a Request for Quotation, so i can make payment. I have been calling these guys fro 8am, I speak to Phumla, she refers me to Nick... the last call i had now with Phumla she just transferred the call without me having to explain my frustrations

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Replies (1)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply19 Jun 2024, 19:45
Official
Hi Thabang  - we are really sorry to hear about your ordeal with trying to order tyres online. We hope that you were assisted, however, have escalated the matter and someone shoudl be in touch with you. 
You are valued as a customer and we will certainly use this as a training moment to ensure all our customers are serviced in a swift and efficient manner. We thank you for your patience.