KT
Keitumetse T

1 reviews | Active since Jul 2015

29 Apr 2021, 10:45

Great service from Helen and Petrous

Initially when I went to the branch for a quote. The males I spoke to just looked at my rim and quote. Second time I went, Helen took the time to assess the rim fully, diagnose, advise and educate me on the rim before I booked it in. She kept following up with me to hear if the insurance had responded to her. Insured my rim was fixed and I left happy. The day I left my tyre. Petrous was helpful too. I make special mention of him as I have noticed most males undermine females when it comes to THEIR cars. He was fast efficient and not condescending!

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Replies (1)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply29 Apr 2021, 11:52
Official
Hi there,  Keitumetse - thank you for sharing your experience. 

We are glad that the team could assist you. We are really sorry that certain team members made you feel anything less than assured - this matter will definitely be addressed. 

Have a great day and drive safely.