PR
Paul R

1 reviews | Active since Nov 2022

08 Apr 2025, 16:29

Felt I Was Being Taken For A Unauthorised Ride

Went to Tiger Wheel &Tyre at La Lucia Mall Durban to have a Monentum Safety check prior to a long trip and ended up purchasing 4 new tyre's even though my tyres had about 10000klms of tread left. Reason given my tyres were to old and due owriod stored during covid made them unsafe. Felt unconfortable about the whole pitch, but as I was driving to East London was pressurized into not taking a chance. Then all the little ex extras they add on. I asked does the price quoted include my balancing and alignment eyc they said yes, then hit me a further R650 for 2 min adjustment to my camber. Then I found out they put nitrogen into my tyres and charged another R40 per tyre, new valves R26.11, Momentum Safety check R99.00. All in all not a nice experience. They should try to be more open as to what the price of tyres covers.

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Replies (1)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply08 Apr 2025, 17:46
Official
Hi Paul. thank you for reaching out. We are sorry that your experience at our La Lucia store was less than satisfactory. We strive to provide for exceptional service and customer care; and it seems like we may have missed the mark this time. The matter has been escalated and someone will be in touch with you. Have a great trip and drive safely.