Disrespectful Staff and Misleading Service

I have had ongoing issues with Tiger Wheel since 2022, mostly caused by a staff member named Petrus. Each time I visited, he mocked me and my car, making rude and unnecessary comments. The last straw was when he embarrassed me in front of another customer, telling him to “buy his woman a new car because the other one is expired and outdated” — and he was referring to me and my car. This was humiliating and completely unprofessional.

When I tried to address his behavior, instead of resolving the matter, he raised his voice at me and showed even more disrespect.

On top of that, I left my car at the branch for tyre replacement and wheel alignment. An inspection was done without me present, I was told I had to replace arm rubbers (which had just been replaced recently), and despite asking several times for a quotation, I never received one. I was reassured there would be no additional costs, only to later be called and told I must pay extra.

This kind of service feels dishonest and exploitative, especially towards women. Customers deserve respect, transparency, and fairness, none of which I experienced here.

I will not recommend Tiger Wheel to anyone until they take accountability and improve both their customer service and their treatment of paying clients.