Discovery and Tiger Wheel and Tiger

What value is there taking a vehicle to Tiger Wheel and Tyre and having the Discovery Insure multipoint check carried out. It seems it is desirable because Discovery require the car to undergo this procedure annually to award ‘points’ for their cash back scheme. What details Discovery require to be completed during the process and to what standards is illusive. Recently having had a car multipoint checked. TWT ****d the multipoint check: it was carried out without a check sheet and it was observed that during the procedure the bonnet of the car was not opened. TWT charge for this multipoint check and furthermore issued an invoice with supplementary, aberrant and inaccurate details on the condition of the cars tyres and charged for work specifically requested not to be carried out. After complaining to TWT, two days later TWT sent a photographic tyre report which bore little resemblance to actuality of the car at the time and clearly was falsified. Previous, now seen, TWT multipoint checks carried out on the same car, show that check sheets had been used in the past. But absent of any comment or detail and clearly show ‘tick and flick’ inspections.