Deeply Disappointed with Service at Tiger Wheel & Tyre Nelspruit Central

I am writing this review to share my very disappointing experience at the Nelspruit Central branch on the R40.

From the moment I walked in, I felt pressured instead of being helped. The consultant immediately started talking about credit options, even before addressing my concern. This made me feel like I was being treated as a sales target rather than as a customer with a genuine problem. I was then told that all my tyres were “horrible” and that all my rims were bent, which I do not believe to be true. My car is fairly new, regularly serviced, and has never shown such warnings. I had only planned to replace tyres gradually, but I felt pushed into making bigger, more expensive decisions. In the end, I purchased two Continental tyres and paid for a wheel alignment. To my shock, even during the alignment, the consultant still tried to push me into paying for additional, unnecessary work. Worst of all, after the service, my car is now completely out of alignment. Before this visit, my car drove straight with no problems – now it feels unsafe. This has left me feeling exploited, anxious, and unsatisfied. I am especially upset because I use this car daily with my twins in the back, and I no longer feel confident about its safety. I cannot help but suspect that problems may have been added or made worse on purpose so that I would be forced to come back and spend even more money. As a female customer, I felt vulnerable and taken advantage of. Instead of being respected and supported, I felt hustled, overcharged, and treated like money rather than as a human being. I sincerely hope management investigates this branch and takes urgent steps to ensure customers are treated fairly and that services are done properly. What happened to me is unacceptable, and I would not want anyone else to go through the same experience