Damaged rim after tyre replacement
Tiger Wheel and Tyre in La Lucia replaced a tyre on my vehicle. My rim was damaged during the replacement of the tyre. A staff member took photos of the vehicle, including the rims before the tyre was replaced. Despite several attempts to have this matter resolved, there has been no solution to the problem.
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Tiger Wheel & Tyre's replyOfficial
26 Sept 2025, 13:06Dear Wilna,
Thank you for bringing this matter to our attention. We are very concerned to hear about the damage caused to your wheel during a tyre replacement at our La Lucia store.
We sincerely apologise for the frustration you’ve experienced in trying to get this resolved.
We would like the opportunity to investigate the incident further and ensure the matter is handled fairly.
Your trust is important to us, and we will ensure this matter is addressed as a priority.
Kind regards,
The Tiger Wheel & Tyre Head Office Team
Thank you for bringing this matter to our attention. We are very concerned to hear about the damage caused to your wheel during a tyre replacement at our La Lucia store.
We sincerely apologise for the frustration you’ve experienced in trying to get this resolved.
We would like the opportunity to investigate the incident further and ensure the matter is handled fairly.
Your trust is important to us, and we will ensure this matter is addressed as a priority.
Kind regards,
The Tiger Wheel & Tyre Head Office Team
Tiger Wheel & Tyre's reply26 Sept 2025, 13:06
Official
Dear Wilna,
Thank you for bringing this matter to our attention. We are very concerned to hear about the damage caused to your wheel during a tyre replacement at our La Lucia store.
We sincerely apologise for the frustration you’ve experienced in trying to get this resolved.
We would like the opportunity to investigate the incident further and ensure the matter is handled fairly.
Your trust is important to us, and we will ensure this matter is addressed as a priority.
Kind regards,
The Tiger Wheel & Tyre Head Office Team
Thank you for bringing this matter to our attention. We are very concerned to hear about the damage caused to your wheel during a tyre replacement at our La Lucia store.
We sincerely apologise for the frustration you’ve experienced in trying to get this resolved.
We would like the opportunity to investigate the incident further and ensure the matter is handled fairly.
Your trust is important to us, and we will ensure this matter is addressed as a priority.
Kind regards,
The Tiger Wheel & Tyre Head Office Team