lL
leigh L

1 reviews | Active since Apr 2017

13 Sept 2023, 08:28

Check tyres are on properly before you drive away

Tiger Wheel & Tyre Broadacres, I am in shock. Went to have my alignment done was told at least two tyres need to be replaced. Waited for what seemed an eternity, guess my old car didn't take preference to the fancy cars coming in way after me. Long story short after spending money getting a horrible noise sorted turns out my tyre was not put back on properly. With all the travelling I do even with my little grandson in my car I am grateful nothing major happened. Needless to say if the wheel alignment was done as you said perhaps calibrate your machine because my alignment is far from correct. Not recommending this particular branch and definitely from my point of view not good ambassadors of the TWT brand.

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Replies (1)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply18 Sept 2023, 17:17
Official
Hi Leigh-Anne, thank you for bringing the matter to our attention. We assure you, as a brand, we prioritise all our customers and apologise if you have experience anything short of excellent service. 
The matter has been escalated and a senior manager will be in touch. Thanks.