rR
roromarsh R

1 reviews | Active since Feb 2015

08 Dec 2021, 11:56

Black Friday ****

Tiger Wheel & Tyre ran a Black Friday promoted a Buy one get one free Wheel Alignment and balancing for R599.

After I bought 4 brand new tyres I was told that I still needed to pay R299 for Wheel alignment and wheel balancing. I asked why because that's not what the website said when I bought the vouchers. They told me to check the terms and conditions and when I went on their website's evoucher terms and conditions, it was NOT stipulated that the R599 was in fact not a buy one get one free deal but a lie.

I am disgusted at the dishonest advertising tactics they used to lure me into buying the voucher.

I insisted on them cancelling the voucher and using that money to pay for the wheel alignment and wheel balancing in full.

The one reason I use Tiger Wheel & Tyre is because of Standard Bank Ucount affiliation with them, I could've used any other company but I chose TWT to earn points.

I am truly disgusted by their underhanded tactics.

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Replies (1)
Tiger Wheel & Tyre
Tiger Wheel & Tyre's reply08 Dec 2021, 12:21
Official
Hi Jennifer, thank you for bringing this to our attention. The matter has been escalated for further investigation. Have a good day.