RF
Roxane F
1 reviews | Active since Apr 2013
11 Oct 2023, 08:27
********* behaviour caused lots of damage
I purchased tyres at Tiger Wheel & Tyre in January 2023 and they fitted it. They fitted the tyres without informing me that they don’t have the equipment to do the wheel alignment. It is now 9 months later and the tyres are in a bad state. They should have referred me to another branch for the alignment instead of just keeping quiet.
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Replies (2)
Tiger Wheel & Tyre's replyOfficial
11 Oct 2023, 08:56Hi Roxanne - thank you for bringing the matter to our attention. This has been escalated and someone will be in touch,
We apologise for the inconvenience. Thanks.
We apologise for the inconvenience. Thanks.
Tiger Wheel & Tyre's reply11 Oct 2023, 08:56
Official
Hi Roxanne - thank you for bringing the matter to our attention. This has been escalated and someone will be in touch,
We apologise for the inconvenience. Thanks.
We apologise for the inconvenience. Thanks.
RF
Roxane F's updateReviewer Update
26 Oct 2023, 20:39The regional manager stepped in and assisted a lot. I appreciate the trouble that TWT took to address the situation. I will go back to them. Thank you 🙏🏽
RF
Roxane F's update26 Oct 2023, 20:39
Reviewer Update
The regional manager stepped in and assisted a lot. I appreciate the trouble that TWT took to address the situation. I will go back to them. Thank you 🙏🏽